We were excited to welcome in Tettnang Beta testers from USA, Italy, Germany, Greece, Hong Kong & Malaysia.
The members we invited to this workshop are the most active beta testers in our Antivirus for Windows Beta project and they were chosen based on the quality of their feedback and the number of forum posts or bug reports they provided.
Although they contribute to the Avira Beta Community out of their own interest, most of them are also our customers, making the information exchange even more interesting.
What happened during the 2 days?
We offered the participants a detailed tour of the Avira Protection Lab, giving them the opportunity to meet the people behind our products. In order to provide them with a technical overview as well, our experts showed them how we are visualizing the digital threats in real time. They even had the chance to hear everything about our vision as company directly from our CEO, Travis Witteveen, and meet the company founder, Tjark Auerbach.
Throughout the workshop, most of the discussions were carried around the Avira products, the current threat landscape, but we also focused on global privacy and security topics.
We collected feedback from our guests and placed them under several categories of which Features, Usability, Product ideas and also Problems resolution were the most discussed ones.
While we were happy to discover that all participants agreed that the anti-malware technology used by Avira is one of the best in the world, they seem to think we still have some work to do to improve the product usability.
Considerin
g the number of photos shared on social media, our guests seem to have enjoyed the Avira experience. As for us, we have our To Do list before the next Beta Testing Community Workshop we are looking forward to organize next year.
Thinking about joining the Avira Beta Testing Community? Click here to register now.
Very good idea getting to meet the users in a way you can spend time with them.
They are after all the end users.
I hope I get more reports in (not that I want bugs). I spend more time making suggestions.
However I’m sure my radical ideas translate better in person.
Perhaps Avira could host occasional group webcasts for feedback sessions ?
Greetings from Malaysia.
I feel honoured to be part of this event and this workshop has truly restored my faith on Avira. I cannot wait for what is to come.
Despite of all the negativity (feedback and critics) from the beta testers, Boris still remained calm and positive towards the future of Avira. IMHO, he is a good Product Manager, it is good to see this position is in the right hand. Thank you so much for your hospitality and I indeed enjoyed my stay at Tettnang.
Last but not least, I want to thank all Avira employees for making this event possible and a successful one.
Thank you Boris,you have treat us for very good time of those days.
I’m very happy in Tettnang,We all wishes our suggestion will be approve in the future version as well.
But one minor problem,why write me coming from China….
Just write be from Hong Kong,is ok
It was very interesting visit, and we are very grateful to Avira for the opportunity to see how this wonderful company works, as well s for the opportunity to meet the people we were working with for years remotely, and share our feedback and input with them face-to face.
Thank you Boris for this article, I really enjoyed those days.
Thanks especially for giving us this opportunity, we had a chance to meet us in person and this is fantastic.
Have a good job for the coming months, for a better product, for a better world, live free 😉